A Likert scale template helps you build surveys that measure how strongly people agree or disagree with a statement, from ‘strongly disagree’ to ‘strongly agree’. It’s one of the most common ways to collect opinions in feedback forms, research and employee surveys.
This page links to four free Likert scale examples in PDF, plus tips on writing statements and interpreting the results.
What’s Included
- An example of a Likert scale with response options
- A free Likert scale template layout
- A survey questions example using rating scales
- A Likert scale template with sample statements
- Guidance on 5-point and 7-point scales
| Template | File format | Hosted on |
|---|---|---|
| Example of Likert scale | External site | |
| Likert Scales Free Template | External site | |
| Survey Questions Example (PDF) | External site | |
| Likert Scale Template for Free | External site |
Download the Free Likert Scale Templates
These examples are hosted on other websites and open from their original source. Click a preview or download button to view a file.
Example of Likert scale
Likert Scales Free Template
Survey Questions Example (PDF)
Likert Scale Template for Free
How to Use These Templates
- Decide what you want to measure, such as satisfaction or agreement with a policy.
- Choose a 5-point scale for simplicity or a 7-point scale for finer detail.
- Write clear, single-idea statements in neutral language.
- Label every point on the scale consistently.
- Test the survey on a few people before sending it out.
- Analyze results using counts, percentages or medians for each statement.
Who It’s For
Likert scales are used by researchers, students, HR teams, teachers, customer service teams and anyone running a survey or feedback form.
- Customer satisfaction surveys
- Employee engagement surveys
- Course and training evaluations
- Academic research questionnaires
Tips for Writing Likert Scale Questions
- One idea per statement. Avoid double-barrelled questions like ‘The course was useful and enjoyable’.
- Keep labels consistent. Use the same scale and wording throughout.
- Include a neutral point if it makes sense. Odd-numbered scales allow a middle option.
- Watch for leading wording. Neutral language gives more honest answers.
- Plan reverse-scored items carefully. Note them so they’re scored correctly.
Build a Five-Point Questionnaire
For a short workshop evaluation, use the same options for each statement: 1 Strongly disagree, 2 Disagree, 3 Neither agree nor disagree, 4 Agree, and 5 Strongly agree. Example statements are “The instructions were clear,” “The practice tasks matched my work,” and “I can apply the technique without assistance.” Each statement measures one idea. Add a separate “Not applicable” option when someone may lack the experience to answer; do not code that response as neutral.
Summarize Responses Transparently
If ten people rate instruction clarity and six select Agree or Strongly agree, report 60% positive responses alongside the counts for all five categories. State the sample size and exclude missing answers from that item’s denominator. An individual Likert-type item is ordinal; show its response distribution rather than relying only on an average. Combining multiple items into a scale requires a clear scoring method and evidence that they measure the same construct.
To turn feedback into development goals, pair the results with a skills assessment. Record agreed next steps in an action plan, then summarize follow-up findings in a monthly report.
Frequently Asked Questions
What is a Likert scale?
A Likert scale is a rating scale that asks people how much they agree or disagree with a statement, usually on five or seven points.
Should I use a 5-point or 7-point Likert scale?
A 5-point scale is easier for respondents. A 7-point scale gives more detail but can be harder to answer quickly.
How do you analyze Likert scale data?
Count responses for each option, calculate percentages, and use the median or mode for each statement. Many researchers also group related items.
Related Templates
Open a free Likert scale template above and build a clearer, more reliable survey.
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